Five essential qualifications required to pursue a career in travel and tourism

Travel and tourism industry offer the kind of opportunities that a job seeker would be interested if they think out of the box and like challenging work atmosphere. In this age, more and more customers are demanding for luxury travel and hospitality experience. Travel companies need a professional team to handle the requirements of their clients and provide solutions accordingly.
It is important to opt for travel programs inclusive of internships to have a successful career in travel and tourism industry. There are certain qualifications that should come along with the courses and it will guarantee a better and rewarding career. Reputed companies like Thomas Cook have come up with their own centre of learning in order to assure proper training of budding professionals.
Some of these skill-sets take you a long way in the professional world. Here are some of the essential ones.
Presentation skills – Presentation is the very important when it comes to working in travel industry. Whether it is a travel diploma or IATA ticketing course, one needs to develop this with the help of faculty and practical classroom sessions. If you are not able to present a travel plans and USPs because of which the client would prefer your company only over anyone else then you’ll not progress in the industry.
Click here to learn more about IATA ticketing course
Communication skills – Spoken and a better verbal exchange is a talent that is either natural or develops under expert guidance. This makes a lot of things easy for new professionals in travel industry. Travel programs inclusive of internships polish your verbal skills. Better communication skills develop naturally during the course. Expert faculty in a reputed institute will give you enough chances to improve upon your style of talking and working with a client.
Technical knowledge – Being a part of travel industry means operating and working on different software. These tools are a part of travel companies because they make it easy to manage bookings, cancelations, refunds and itineraries. Technical knowledge is a part of every syllabus during the course and a couple of institutes organize sessions for professionals are new software keep coming and upgraded.
Negotiation skills – Every customer has a different buying trait and convincing them is a little difficult depending on what they are being offered. To sell the price and plan that is presented in front of them, it is important to have negotiation skills. As a well travelled customer always looks for something that is beneficial in terms of experience and price, the professional working with them is needed to have a good approach towards negotiating.
Behavioural skills – Body language, style of talking and other behavioural traits matter a lot when it comes to working with clients. You may not have an intention and still a customer will leave unimpressed due to your behaviour. This trait develops during the course. The professional is needed to be easy going, soft spoken and should think out of the box.

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